Shipping policy

Shipping Policy

Last updated: 2026/05/01

1. Processing Time

• Orders are processed within 1–3 business days

• Orders are not processed on weekends or public holidays

2. Shipping Methods & Delivery Times

• Standard Shipping: 2–5 business days

• Remote areas may take longer

3. Shipping Costs

• Shipping fees are calculated at checkout

• Free shipping may apply on orders above R800

4. Order Tracking

• Tracking details will be provided once your order is shipped

5. Delays

• We are not responsible for delays caused by couriers, customs, or unforeseen circumstances

6. Incorrect Address

• Customers are responsible for providing accurate delivery details

• Additional charges may apply for redelivery

7. Lost or Damaged Parcels

• Contact us within 48 hours of delivery if your parcel is lost or damaged

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